How to reset or factory restore Sewon SG-2000CS device?
Sewon's SG-2000CS device, also known as the Security Console, is a remote device used to manage and monitor Sewon security systems. Resetting or factory restoring the device is recommended if it is experiencing any performance issues or recording problems. Here are the most common and recommended ways to reset or factory restore an SG-2000CS device:
1. Latest firmware update: Before resetting the device, make sure to update its firmware. This can be done using the SG-2000CS Management software. Here are the steps:
- Connect to the device using an Ethernet cable.
- Open the SG-2000CS Management software.
- Check for updates and download the latest firmware.
- After downloading the firmware, select "Save Image" in the Management software to save the firmware to the device.
- Disconnect from the device and wait for it to reboot.
2. Reset from the device: If updating the firmware does not solve the problem, resetting the device can be done by following these steps:
- Connect to the device using an Ethernet cable.
- Open the SG-2000CS Management software.
- Select "System" in the left-hand menu, then click on "Factory Reset".
- Read the warning message and confirm the reset. Wait for the device to reboot.
3. In-service reset: This is a faster and less invasive way to reset the device. It can be done by following these steps:
- Press and hold the "User" and "Reset" buttons simultaneously until the device starts flashing.
- Release the buttons and wait for the device to power reset.
Regardless of which method is used, it is important to ensure that a backup of all system data is taken before resetting the device.
