How to reset or factory restore Wiko Tommy2 device?
There are several ways to reset or factory restore a Wiko Tommy2 device. Here are the most common and recommended methods:
Method 1: Using the recovery mode menu
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1. Turn off your device.
2. Press and hold the "Back" and "Power" buttons simultaneously until your device enters recovery mode.
3. Once you're in recovery mode, select "Yes -- Delete all user data/factory reset" and wait for the process to complete.
4. When the process is finished, select "Reboot system" and wait for your device to restart.
Method 2: Using a computer
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1. Connect your device to your computer using a USB cable.
2. Choose your device in the "Connect to a computer" selection on your computer.
3. Download and install the MikroSoft Wiki smartphone software from the Wiko website onto your computer.
4. Run the MikroSoft Wiki software and select "Flash firmware".
5. Follow the on-screen instructions, select "Click the button" to download the flasher executable onto your computer.
6. Select "OK" and wait for the firmware to download.
7. Once it's done, select "OK" and choose the .fmf file for your device.
8. Follow the on-screen instructions and click "Firmware" to proceed with the installation.
9. Wait for the installation process to complete and then select "Reboot".
10. Disconnect your device and unplug it.
11. Turn your device back on and it will now be wiped clean.
Method 3: Using a recovery disk
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### Using a recovery disk with mega USB
1. First, you'll need a compatible recovery disk and the MicroSoft Wiki firmware file.
2. You can download the MicroSoft Wiki firmware file from the Wiko website.
3. Insert the recovery disk into your device.
4. Press and hold the "Back" and "Home" buttons simultaneously until your device enters recovery mode.
5. In recovery mode, select "Yes -- Delete all user data/factory reset".
6. Allow the device to complete the firmware update.
7. Once the firmware update is successful, select "Reboot system".
### Using a recovery disk with micro USB
1. First, you'll need a compatible recovery disk and the MicroSoft Wiki firmware file.
2. You can download the MicroSoft Wiki firmware file from the Wiko website.
3. Connect your device to the computer with a micro USB cable.
4. Choose your device in the "Connect to a computer" selection on your computer.
5. Open the MicroSoft Wiki software and select "Flash firmware".
6. Follow the on-screen instructions to download the firmware to the computer and save it onto the recovery disk.
7. Disconnect the micro USB cable and eject the recovery disk.
8. Insert the recovery disk into your device.
9. Press and hold the "Back" and "Home" buttons simultaneously until your device enters recovery mode.
10. In recovery mode, select "Yes -- Delete all user data/factory reset".
11. Allow the device to complete the firmware update.
12. Once the firmware update is successful, select "Reboot system".
Method 4: Using a PC
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1. Connect your device to your PC with a USB cable.
2. Choose your device in the "Connect to a computer" selection on your computer.
3. Open the MicroSoft Wiki software and select "Flash firmware".
4. Follow the on-screen instructions to download the firmware to your computer.
5. Create a new folder on your computer's hard drive and save the firmware file to that folder.
6. Rename the firmware file to "Firmware upgrade.firmware.img".
7. Transfer the firmware file to your device using MTP (Media Transfer Protocol).
8. In MTP mode, the device should be mounted as an external hard drive on your computer.
9. Open FileZilla or any other FTP client, connect to your device, and navigate to the / SD card root directory.
10. Rename the firmware file to "Firmware upgrade.firmware.img".
11. While still connected to your PC, press and hold the "Back" and "Power" buttons simultaneously until your device enters recovery mode.
12. Using the volume buttons, scroll down to "Yes -- Delete all user data/factory reset".
13. Press the volume up button to select the option.
14. Allow the device to complete the firmware update.
15. Once the firmware update is successful, select "Reboot system".
Note: Before resetting your device, it's a good idea to back up all of your important data to avoid losing it. Additionally, keep in mind that a factory reset will erase all user apps, settings, and data, so restore from a backup if possible.
