How to reset or factory restore Wiko Sunset2 device?
To factory reset a Wiko Sunset2 device, you need to perform the following steps:
1. Turn off your Wiko Sunset2 device and remove the SIM card and battery from the phone.
2. Press and hold the volume up button, the power button, and the home button at the same time for about 10-15 seconds until the device enters boot mode. You can check your device’s manual booklet or website to confirm the exact press duration required.
3. Once you're in boot mode, look for an option that’s labeled "Wipe Data/Factory Reset" or "Clear User Data".
4. Select the "Wipe Data/Clear User Data" option by using the volume keys to navigate and the power button to activate.
5. Confirm the reset by selecting the “Yes – Delete all user data” option.
6. Wait for the phone to reset completely. This can take a few minutes.
7. Once you see the Wiko Sunset2 logo on your screen, insert your SIM card and battery into the device.
8. Turn on your device to complete the reset process.
Other methods of resetting a Wiko Sunset2 device are:
1. Using the recovery menu:
a. Turn off your Wiko Sunset2 device and remove the battery.
b. Press and hold the volume down button and the power button at the same time for about 10-15 seconds until your device enters recovery mode.
c. Select the “Wipe data/factory reset” option using the volume keys.
d. Confirm the reset by selecting the “Yes – delete all user data” option.
e. Restart your device to complete the reset process.
2. Using a computer:
a. Install the Wiko Sunset2 USB driver on your computer.
b. Connect the Wiko Sunset2 device to your computer using a USB cable.
c. Open the computer’s Device Manager.
d. Locate the Wiko Sunset2 device and expand the device properties.
e. Click on the “Communications” tab and make sure your device is selected in the dropdown menu.
f. Click on the “Enable driver firmware update” option.
g. Download the firmware file from the Wiko Sunset2 website and select it as the update file.
h. Click on the “Update” button and wait for the device to restart.
i. Once the device starts, disconnect the USB cable and remove the battery.
j. Press and hold the volume down button and the power button at the same time for about 10-15 seconds until your device enters recovery mode.
k. Select the “Wipe data/factory reset” option using the volume keys.
l. Confirm the reset by selecting the “Yes – delete all user data” option.
m. Restart your device to complete the reset process.
Note: Factory resetting a device will erase all data on the device. Make sure to back up any important data before resetting your device.
