How to reset or factory restore Plum Trigger Pro device?
To reset or factory restore a Plum Trigger Pro device, there are two common ways:
Method 1: Using a Computer and the Plum Expert Mobile software
1. Install the Plum Expert Mobile software on your computer: Go to and download the latest version of the Plum Expert Mobile software for your operating system (Windows or macOS).
2. Connect the Plum Trigger Pro device to your computer: Connect the device via USB, making sure it is recognized by your computer. If it is not recognized, try resetting your computer or updating the drivers.
3. Install the Plum Expert Mobile driver: After installing the Expert Mobile software and connecting the device, the software should automatically detect the Plum Trigger Pro device. If it does not, click on "My devices" in the software and select "Add Device". Follow the instructions to install the Plum Expert Mobile driver.
4. Open Plum Expert Mobile: Once the device is connected and you have installed the driver, launch Plum Expert Mobile.
5. Backup your device: Before you start the reset process, make sure to save any necessary files, configurations, and settings to an external hard drive or cloud storage.Plum Expert Mobile will erase all data and restore the device to its factory settings.
6. Reset your device: Make sure your device is fully charged. In Plum Expert Mobile, click on "Settings" in the top left corner, then select "Reset Device". A pop-up window will appear, asking you to confirm the reset process. Click "Yes" or "Confirm" to proceed.
Method 2: Using a Reset Button
1. Find the reset button: Depending on the model of your Plum Trigger Pro device, there may be a dedicated reset button (usually coded as "RES") or a secret code that can be entered using Plum Expert Mobile (usually 32824034 or 5555555).
2. Reset the device: Press and hold the reset button (or enter the secret code) for about 10-15 seconds until the device vibrates and the LED stops flashing. Release the button or disconnect the device from the power source, then reconnect it.
3. Enter recovery mode: Turn on the device and hold down the Arc button and the Res button at the same time for about 10 seconds until the recovery screen appears.
4. Install the software: Once in recovery mode, use a micro USB cable to connect the device to a computer running the Plum Expert Mobile software. Install the latest version of the Plum Expert Mobile software, and make sure you have the appropriate firmware (usually labeled in the file name, check Plum's website).
5. Reset your device: After the software is installed, go back to the recovery screen (make sure your device is connected), select "Wipe data/factory data" and confirm the process. Plum Expert Mobile will erase all data and restore the device to its factory settings.
6. Reconnect the device: Disconnect the device from the computer, and then reconnect it to the power source. The device should automatically start up.
