How to reset or factory restore Plum Tag 3G device?
The Plum Tag 3G is a GPS-enabled tracking device that can be used to monitor assets such as vehicles, equipment, and fleet. When it comes to resetting or factory restoring a Plum Tag 3G device, there are several common and recommended methods you can follow to do so:
Method 1: Reset the device directly from the web portal
Playing with device settings in the browser
1. Visit the Plum website and log in to your account.
2. Select the "Manage devices" option from the drop-down menu.
3. Select the device that you want to reset from the list of devices.
4. Click on the "Settings" button and then select "Reset" from the list of options.
5. Enter the confirmation code if prompted and then click on the "Reset now" button to complete the process.
Method 2: Reset the device using the Android app
For Android users
1. Open the Plum Tag 3G app on your Android device.
2. Tap on the "Settings" icon in the top right corner of the app window.
3. Tap on the "Device" option from the list of settings options.
4. Tap on the "Reset to factory settings" button and then confirm the action.
Method 3: Reboot the device and reset the WiFi settings
For those without access to the web portal or the Android app
1. Turn off the Plum Tag 3G device by pressing and holding the power button.
2. Release the power button and wait for the device to turn back on.
3. Once the device turns back on, press and hold the "WiFi" button and the power button simultaneously.
4. Release the buttons after holding for 20 seconds.
5. The device should now boot into factory settings mode.
6. Follow the on-screen prompts to reset the WiFi settings, voicemail settings, and other personal settings.
7. Once the settings are reset, the device will start over fresh with a clean installation of the firmware.
It is important to note that factory resetting a device can erase all user data and settings, so it is recommended that you backup your data before attempting to reset the device. Additionally, it is also recommended to only reset the device if it is showing signs of being compromised, lost, or damaged beyond repair.
