How to reset or factory restore Nokia Asha 311 device?
To reset a Nokia Asha 311 to its default settings, there are a few methods you can use. Here are the most common and recommended ways:
Method 1: Using the Power button
1. Turn off your Nokia Asha 311.
2. Press and hold the Power button until the menu appears.
3. Select "Hardware key > Volume control > Security settings".
4. Select "Memory management" and press the "Volume control" button to scroll down.
5. Press "Volume control" again to enter the memory management settings.
6. Select "Delete phone memory" and press "Volume control" to confirm.
7. Press "Volume control" again to toggle the delete memory setting on and off.
8. Press the "Power" button to exit.
9. Press and hold the Power button while the phone restarts.
10. Release the Power button when the phone logo appears.
11. Press the "Volume control" button to select "Yes".
12. Press the "Volume control" button again to select "Yes" one more time.
13. Wait for a few minutes as the phone resets and the Nokia logo appears.
This will erase all data on the phone and it will be reset to its default factory settings. Make sure you have backed up all important data before using this method.
Method 2: Using the ComputerLink software
1. Connect your Nokia Asha 311 to your computer using the USB cable.
2. Open the ComputerLink software on your computer.
3. Select your Nokia Asha 311 device from the list of connected devices.
4. Click on the "Software" tab and select "AppLoader".
5. Wait for the pins to connect and the Asha phone to appear on the computer screen.
6. Select "Map Out" and choose the files to backup.
7. Once you have backed up all files, click on "Remove."
8. Click the "Software" tab and select "AppLoader" again.
9. Wait for the pins to connect and the Asha phone to appear on the computer screen.
10. Click "Hanging" and then "Yes" until the phone restarts.
11. Once the phone turns on, select "Hardware key > Volume control > Security settings".
12. Select "Memory management" and press the "Volume control" button to scroll down.
13. Press "Volume control" again to enter the memory management settings.
14. Select "Delete phone memory" and press "Volume control" to confirm.
15. Press "Volume control" again to toggle the delete memory setting on and off.
16. Press the "Power" button to exit.
This method will erase all data on the phone and it will be reset to its default factory settings, but it is safer than the previous method as it backs up all files first.