How to reset or factory restore Lenovo Z5s device?
Resetting or factory restoring a device can be helpful if you are experiencing software issues or want to start with a fresh install. In this response, we will provide the most common and recommended ways to reset or factory restore a Lenovo Z5s device.
Method 1: Using Recovery Mode
1. Turn off your Lenovo Z5s device by pressing and holding the power button until the "Turn Off" option appears.
2. Press and hold the Volume Down and Power buttons simultaneously until the Lenovo logo appears on the screen.
3. When you see the "Recovery Mode" option on the screen, select it using the Volume keys.
4. Once you are in Recovery Mode, use the Volume keys to navigate to the "Wipe Data/Factory Reset" option.
5. Select the "Wipe Data/Factory Reset" option and use the Volume keys to confirm.
6. When the reset is complete, use the Volume keys to reboot your device.
Method 2: Using Lenovo Smart Switch
1. Download and install Lenovo Smart Switch on your computer.
2. Connect your Lenovo Z5s device to your computer using a USB cable.
3. Open the Lenovo Smart Switch app on your computer.
4. Click on the "Backup" or "Erase All User Data" option depending on whether you want to backup your data or reset your device to factory settings.
5. Follow the prompts to complete the backup or erase process.
6. Disconnect your Lenovo Z5s device from your computer.
7. Turn off your Lenovo Z5s device by pressing and holding the power button until the "Turn Off" option appears.
8. Press and hold the Volume Down and Power buttons simultaneously until the Lenovo logo appears on the screen.
9. When you see the "Recovery Mode" option on the screen, select it using the Volume keys.
10. Once you are in Recovery Mode, select "loading backup from internal storage" and wait for the backup process to complete.
Method 3: Using Lenovo Open defined Comprehensive Diagnostic Tool (OCDT)
1. Download and save the Lenovo Open defined Comprehensive Diagnostic Tool (OCDT) file to your computer.
2. Connect your Lenovo Z5s device to your computer using a USB cable.
3. Open a command prompt on your computer and navigate to the directory where the OCDT file is saved.
4. Run the following command: "eqn diag set outdir=C:\diags lenovo"\
5. Reboot your Lenovo Z5s device and press and hold the Volume Down and Power buttons simultaneously until the Lenovo logo appears on the screen.
6. When you see the "Recovery Mode" option on the screen, select it using the Volume keys.
7. Once you are in Recovery Mode, select "loading backup from internal storage" and wait for the backup process to complete.
In summary, these are the most common and recommended ways to reset or factory restore a Lenovo Z5s device. Before attempting to reset your device, it is always recommended to backup your important data to an external storage device or cloud storage service.
