How to reset or factory restore Lenovo K12 (China) device?
To reset or factory restore a Lenovo K12 (China) device, you can follow these steps:
Method 1: Using a computer and backup file
1. Connect your Lenovo K12 (China) device to your computer using a USB cable.
2. Go to the Lenovo K12 (China) support website and find the firmware upgrade file for your device. This file can be found under the "Firmware" section of the device's support page.
3. Install the firmware upgrade file on your PC. This will create a backup file of your current operating system.
4. Disconnect the Lenovo K12 (China) device from the computer.
5. Press and hold the power button on your Lenovo K12 (China) device for around 10 seconds until the Lenovo logo appears.
6. Release the power button and wait for the device to enter the recovery menu.
7. Use the volume keys to navigate to "USB debugging" and select it.
8. Connect your Lenovo K12 (China) device to your computer again using a USB cable.
9. On your PC, go to the Lenovo K12 (China) support website and look for the firmware upgrade file that you downloaded earlier.
10. Select "Install the various files package" from the recovery menu and wait for the device to be restored.
11. Once the restoration is complete, select "Reboot system now" and wait for your Lenovo K12 (China) device to start up.
Method 2: Using a PC and Lenovo Device Manager
1. Connect your Lenovo K12 (China) device to your computer using a USB cable.
2. Open your PC's Device Manager and find your Lenovo K12 (China) device in the list.
3. Right-click on your device and select "Update driver".
4. In the "Update driver" window, select "Browse my computer" and click "Next".
5. Choose the firmware upgrade file for your device from the list of files.
6. Click "Next" and follow the on-screen instructions to install the firmware upgrade file.
7. Once the installation is complete, disconnect the Lenovo K12 (China) device from the computer and reconnect the USB cable.
8. Press and hold the power button on your Lenovo K12 (China) device for around 10 seconds until the Lenovo logo appears.
9. Release the power button and wait for the device to enter the recovery menu.
10. Use the volume keys to navigate to "USB debugging" and select it.
11. Connect your Lenovo K12 (China) device to your computer again using a USB cable.
12. On your PC, go to the Lenovo K12 (China) support website and look for the firmware upgrade file that you downloaded earlier.
13. Select "Install the various files package" from the recovery menu and wait for the device to be restored.
14. Once the restoration is complete, select "Reboot system now" and wait for your Lenovo K12 (China) device to start up.
