How to reset or factory restore Huawei P Smart Z device?
There are several common and recommended ways to reset or factory restore a Huawei P Smart Z and restore the stock firmware:
Method 1: Using a computer
1. Download the latest version of Huawei HiLink institutional navigation software from the official Huawei website.
2. Connect the Huawei P Smart Z to your computer using a USB cable.
3. Open the HiLink institutional navigation software and select "Backup options" > "All data backup".
4. Wait for the backup process to complete. Be sure to back up all of your personal data, as this will be wiped during the factory reset.
5. Once the backup is complete, you can begin the factory reset process. In the HiLink institutional navigation software, select "Enter device management" > "Recovery" > "Wipe data/factory data reset".
6. Wait for the device to reset to factory settings. This may take a few minutes.
7. Once the device has finished resetting, you can begin the restore process. Select "Enter device management" > "Recovery" > "Select backup" and select the backup file you created in step 3.
8. Wait for the device to restore the stock firmware to its original state. This may take a few minutes.
Method 2: Using the built-in recovery menu
1. Turn off your Huawei P Smart Z completely.
2. Press and hold the power button for 10 seconds now.
3. Release the power button and simultaneously press and hold the volume down button for 10 seconds.
4. The phone will enter into recovery mode and you should see a menu with several options.
5. Here you should see the following message: "Scott turns off the power". Carefully and select the "Wipe data/factory data reset" option.
6. A confirmation screen will appear, select "Yes" - delete all data on device.
7. Wait for the phone to reset to factory settings.
Note: Please note that resetting your Huawei P Smart Z to its factory settings will erase all of your personal data, including any contacts, messages, and files you may have had on the device. Be sure to back up your data before attempting the reset process.
Method 3: Using the built-in HiCare app
1. Download the HiCare app from the Google Play Store.
2. Open the app and sign in with your Huawei account.
3. Select "My devices" > "Huawei P Smart Z". beer3
4. Tap on "Smart repair online" > "Now I need help" > "Yes, I accept the terms and conditions".
5. Wait for the app to connect to your device.
6. Let the app check for any errors and troubleshoot the device. If the app recommends a factory data reset, follow the on-screen instructions to complete the process.
7. After the factory reset, the device will be restored to its factory settings.
