How to reset or factory restore BlackBerry 6720 device?
The BlackBerry 6720 device team suggests the following methods to reset or factory restore your BlackBerry 6720 device:
Method 1: Using the BlackBerry handset.
1. Turn off the BlackBerry device.
2. Press and hold the Menu button, the Back button, and the Space button simultaneously until the device turns back on.
3. Release the Menu button, but continue holding onto the Back and Space buttons.
4. When the BlackBerry logo appears, release the Space bar and press the Back button instead.
5. You will be presented with three options: Restore Battery Life, Wipe Data/Factory Reset, and Erase User Data.
6. Choose "Wipe Data/Factory Reset" and press "OK."
7. The device will begin to reset and prompt you to enter your PIN code if you have one.
8. After confirming the PIN code, the device will begin to reset and erase all data collected on your device, including your contacts, messages, and any applications installed.
Method 2: Using the BlackBerry PC Suite.
1. Turn off the BlackBerry device.
2. Connect the device to your computer using a USB cable.
3. Install the latest version of the BlackBerry PC Suite on your computer if you do not have it.
4. Open the BlackBerry PC Suite and select the device from the list of connected devices.
5. Choose "Options" from the menu, and then select "Backup/Restore Settings."
6. From the backup screen, choose "Wipe all data/Factory reset device."
7. You will be prompted to confirm the action and enter your PIN code or PBKDF token, if necessary.
8. After confirming the action, the PC Suite will begin to restore your device to factory settings.
Method 3: Using a BlackBerry Service Book.
1. Turn off the BlackBerry device.
2. Press and hold the Menu button, the Back button, and the Space button simultaneously until the device turns back on.
3. Release the Menu button, but continue holding onto the Back and Space buttons.
4. When the BlackBerry logo appears, release the Space bar and press the Back button instead.
5. You will be presented with three options: Restore Battery Life, Wipe Data/Factory Reset, and Erase User Data.
6. Choose "Wipe Data/Factory Reset" and press "OK."
7. The device will begin to reset and prompt you to enter your PIN code if you have one.
8. After confirming the PIN code, the device will begin to reset and erase all data collected on your device, including your contacts, messages, and any applications installed.
It's important to note that these methods will restore your device to its factory settings, which means all data will be lost. Make sure you have a backup of any important files before proceeding with any of these methods.
