How to reset or factory restore a Alcatel OT-385 device?
Resetting or factory resetting a device can be helpful when it's experiencing software issues, recovering a lost password, or changing proprietary settings such as password changes for parental controls or Android security. Recommended ways to reset or factory restore an Alcatel OT-385 device depend on whether you need to perform a soft reset or a hard reset.
Soft Reset:
A soft reset is the first option to reset an Alcatel OT-385 device. A soft reset clears the RAM (Random Access Memory), which temporarily suspends any running processes, to clear them out. It can fix resetting the display or frozen apps. The steps are as following:
1. Press and hold the power button and the home button together for 10 seconds.
2. Release the two buttons.
3. The device is now in recovery mode, and you should see a blue and white boot animation.
4. In recovery mode, press the volume down buttons to highlight "Use volume keys to select" and then press the power button to select.
5. In recovery mode, select "Wipe cache/factory data/clear user data."
6. Select "Yes -- Delete all user data."
7. Wait for the factory data to be wiped clean.
8. Select "Reboot system now."
9. Wait for the device to restart.
Hard Reset:
A hard reset restores the device to its original factory settings, erasing all data, and settings during use. This should be used as a last resort. Before performing a hard reset, make sure you have saved important data, including passwords, contacts, and files, to an external storage device or a computer. The steps are as following:
1. Insert the root key or OBD2 adapter into the device.
2. Open the dialer app on the device.
3. Type "rootkey" and press the send key.
4. Enter the service code "27" and press send.
5. The device should be reset to factory settings (the blue and white boot animation will appear).
6. After the device has booted up completely, remove the root key or OBD2 adapter from the device.
Keep in mind:
* Hard reset will wipe all data on the device including contacts, photos, and other applications.
* If you have enabled encryption on your device, you need to enter the encryption password before deleting data.
* Resetting the device to factory settings will resend activation codes to your phone number.
* If you reset your device and your service plan changes, you may lose service coverage.
* Resetting your device may also erase stored offline media and other files, and you will have to download them again.
