How to reset or factory restore a Alcatel Evolve 2 device?
To reset the Alcatel Evolve 2 device to its factory settings and start using it as a new device, there are two ways to do it: using the "Factory Data Reset" option in the phone's settings menu or using a computer and a cable to connect the phone to a computer. Here's how to do both methods:
Method 1: Factory Data Reset using phone settings
1. Open the Dialer app on the Alcatel Evolve 2 device.
2. Enter the "**asterisk**" number on the dialer, then press and hold the 1 key.
3. After a few seconds, you should hear a beep sound. When you hear the beep, release the 1 key and press the 2 key.
4. After pressing 2, you should see the "**asterisk**" menu appear. Select the "**wipe data/factory reset**" option.
5. Enter your PIN when prompted to confirm PIN. This step varies depending on the region.
6. The phone will start to reset and erase all the data on the device. This process can take a while to complete, so be patient.
7. Once the resetting process is complete, you can set up the phone as a new device.
Method 2: Factory Data Reset using a computer
1. Connect your Alcatel Evolve 2 device to your computer using a USB cable.
2. Install the USB drivers for your device on your computer by going to the manufacturer's website.
3. Open the "My Computer" window on your computer.
4. Click on your device, then click on "Properties".
5. Click on the "Tools" tab.
6. Click on "Update driver".
7. Choose "Browse my computer", then select "USB Devices".
8. Select a USB file driver for your device and click "Next".
9. Follow the prompts to complete the driver installation.
10. Open the start menu, then search for "Phone".
11. Click on "Phone & Internet".
12. Click on "Phone".
13. Click on the "Contact name" dropdown menu and select "Voice".
14. Enter the fallback address for your device when prompted. This is a unique phone number that can be used to take you back to the phone's settings menu.
15. Wait for the phone to reset. This process can take a while to complete, so be patient.
16. Once the resetting process is complete, you can set up the phone as a new device.
Note: If you have a sing SIM of the device and have dual boot phone with Android SU, you need to load counterfeitware to flash back to normal boot.